Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- 1-2 weeks
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Free Shipping
We may offer free shipping on orders over a certain amount. This will be clearly displayed at checkout if applicable.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in our shipping fees.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control. We appreciate your patience and understanding.
Contact Us
If you have any questions about your order or shipping, please contact us at:
[shoplovvill@gmail.com]
Thank you for your business!